RESPONSIBLE PLAY & SUPPORT
Your wellbeing comes first.
You can choose not to play. If gambling is causing worry, taking a break and speaking to someone are worthwhile next steps.
SOUTH AFRICA · NRGP
Talk to someone: 0800 006 008
The South African Responsible Gambling Foundation offers free, confidential counselling, 24 hours a day, seven days a week. Support is available if you are worried about your own gambling or someone else’s.
Give yourself room to pause
- Set a money limit you can afford to lose, after essential living costs. Do not borrow to gamble.
- Decide when to stop before you start. Take regular breaks.
- Do not chase losses or treat gambling as a source of income.
- Avoid gambling when distressed or under the influence of alcohol or drugs.
- Ask the operator about deposit limits, time-outs and self-exclusion. Availability and the process should be confirmed directly.
If gambling no longer feels optional
Spending more than intended, hiding gambling, borrowing money or finding it difficult to stop can be reasons to seek support. You do not need to wait until a problem becomes severe to speak to a counsellor.
Taking a longer break
Contact each operator you use to request self-exclusion and confirm the steps required. This independent guide cannot block a casino account for you. The National Gambling Board’s NRGP guidance explains the South African process. Call the NRGP for support alongside an exclusion request.
Adults only
Gambling is for people aged 18 and over and only where permitted. Keep account credentials and payment methods away from children. If you are outside South Africa, seek an appropriate local gambling-support service.
Support details checked against SARGF on 28 October 2026. This page provides general information; we are not a counselling service or affiliated with the NRGP.